Terms and Conditions

1. Introduction

Welcome to FlexiFund Marketplace. These terms and conditions govern your use of our platform.

2. Services Offered

FlexiFund Marketplace provides a platform for users to facilitate transactions between verified buyers and verified sellers.

Example Scenario: When a seller on FlexiFund Marketplace, such as a trader, receives a payment for a product, the system processes the transaction and credits the seller's account for future use.

3. User Responsibilities

Users are responsible for maintaining the security of their accounts and adhering to our guidelines and policies.

Example Scenario: Users must securely manage their login credentials and report any unauthorized access to FlexiFund Marketplace immediately.

4. Transaction Handling

FlexiFund Marketplace provides a secure platform for processing transactions between users. When a payment is made for a product or service, the system ensures the transaction is processed efficiently and credited to the relevant account for future use. We do not hold funds in user accounts beyond the completion of the transaction process.

Example Scenario: When a buyer purchases a product, the system processes the payment and ensures the seller’s account is credited accordingly, allowing for future use or withdrawal.

5. Privacy and Data Security

We prioritize the privacy and security of user data. Please review our Privacy Policy for more information.

Example Scenario: FlexiFund Marketplace collects and stores user data securely, adhering to strict privacy policies to protect user information from unauthorized access or disclosure.

6. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform.

Example Scenario: FlexiFund Marketplace is not responsible for any financial losses incurred due to user error, system malfunction, or third-party actions affecting transactions conducted through the platform.

7. Challenges Faced by Traders

FlexiFund Marketplace recognizes that some traders may face challenges in receiving online payments due to the lack of access to traditional payment gateways. Our platform provides an alternative solution through a voucher system, enabling traders to transact securely without the need for online payment processing.

Example Scenario: Trader X, based in a region with limited online payment options, utilizes FlexiFund Marketplace to accept payments via vouchers issued through our platform, facilitating transactions with customers who prefer non-digital payment methods.

8. Changes to Terms and Conditions

We reserve the right to update these terms and conditions as needed. Users will be notified of any changes.

Example Scenario: FlexiFund Marketplace updates its terms and conditions to reflect changes in regulatory requirements or platform features. Users are notified via email and must accept the updated terms to continue using the platform.

9. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us.

Example Scenario: Users can reach out to FlexiFund Marketplace’s customer support team via email or phone for assistance with account-related inquiries or technical support.